Frequently asked questions

Quick answers, clear next steps.

Can I book online?

Yes. Routine eye exams can be booked online. Medical, emergency, and specialty services are scheduled by phone so we can get you the right appointment.

Photo ID, insurance card(s), current glasses or contacts, and a list of medications (if applicable).
We work with many insurance plans and can help confirm benefits before your visit.
Yes, Medicare is accepted.
Yes. CareCredit is available, and patients can apply directly through CareCredit.
Yes. We’ll help you find frames and lenses that fit your life, your style, and your benefits.
Yes. We fit everyday contacts and specialty lenses such as Ortho-K and scleral lenses when appropriate.

Use our ordering portal below:

Call us right away at (704) 997-2020. If symptoms are severe or you believe you are in immediate danger, call 911.

It depends on age, vision needs, and eye health. We’ll recommend the right schedule after your exam.